Service

Sungrow Authorized Distributor
Billion Watts Technologies

Tel: 886-2-29145665
Email: sales@billionwatts.com.tw
Address:
8F-1., No. 190, Sec. 2, Zhongxing Road,
Xindian Dist., New Taipei City, Taiwan, R.O.C.

24 Hours Service Call

Sungrow headquarter provides 24 hours call services.

Tel: 0551-652327878
Customer Support: 400-119-7799

Service & Repair

String Inverter
  • After-sales service is conducted by Sungrow local distributor/dealer.
  • Sungrow will response within 24 hours and ensure completion of service within 48 hours.
Central Inverter
  • After-sales service is conducted by Sungrow service center in Taiwan.
  • After receiving the malfunction notification, Sungrow will dispatch service engineer onsite within 24 hours.

Training

String Inverter
  • Training is conducted by Sungrow local distributor/dealer.
Central Inverter
  • Sungrow will dispatch service engineer onsite for training.

Sungrow has service engineers from Philippines, Thailand, Malaysia, and China ( Hefei headquarter) with APAC card and Exit & Entry permit to Taiwan who are available to travel if necessary.

Product Consultation

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